Aparthotel Cabanyal

Booking terms and privacy

1. Who we are

Aparthotel Cabanyal apartments are managed by Vicente Brull 73 Cabanyal CB, tax ID E70737358, registered address C/ Poeta Querol, 1, pta 4, 46002 València. You can email us at info@noucabanyal.es, call us or message us on WhatsApp at +34 671 44 92 74.

2. Booking and payment

Your booking is confirmed once the full amount has been paid. Payment is made by card through Stripe, a secure payment gateway; Aparthotel Cabanyal never sees or stores your card details. You will receive your confirmation and receipt by email.

Prices shown are the final amount for the selected apartment and dates.

3. Cancellation

You can cancel free of charge up to 5 days before your arrival date and we will refund 100 % to the same card. Later cancellations and no-shows are non-refundable. You can cancel yourself in Manage my booking using your booking code and email, or contact us.

Changes. In Manage my booking you can change your dates or number of guests, subject to availability and before your arrival day. Nights you keep stay at the price you paid; nights you add are charged at the current rate, and nights you remove are refunded at the price you paid for them, only if the change is made within the free cancellation period. A change made less than 5 days before arrival makes the booking non-refundable.

4. Arrival, departure and stay

  • Check-in and check-out are self-service with a smart lock. Each apartment’s times are shown on its page and in your booking confirmation.
  • Minimum stay is 2 nights.
  • The maximum number of guests for each apartment must not be exceeded.
  • No smoking inside the apartments. No parties or events.
  • There is no parking at the property.

5. Traveller registration

Spanish law (Royal Decree 933/2021) requires us to record the details of each guest and of the booking (including the payment method) and to report them to the Spanish Ministry of the Interior within 24 hours at the latest. Before your arrival we will ask you for these details. We keep them for three years and then delete them.

6. Privacy

Data controller. Vicente Brull 73 Cabanyal CB (details in section 1).

What data and why. We use the data you give us when booking (name, email, phone, country, arrival time and message) and your travellers’ details to manage your booking and stay, take payment, send you your confirmation and booking notifications, and assist you. The legal basis is the contract you enter into when booking. Travellers’ details are also required by law (mandatory guest registration with the Spanish Ministry of the Interior). We do not use your data for advertising, we do not sell it and we do not make automated decisions about you.

Who else processes it on our behalf. Stripe (card payments), Lodgify and the agency that manages the apartments (calendar, bookings and check-in), Check-in Scan (guest registration and submission to the Spanish Ministry of the Interior), IONOS (email) and Netlify (hosting of this website). Some of these providers may process data outside the European Union, always with GDPR safeguards (adequacy decisions or standard contractual clauses). We only disclose data to the authorities when required by law.

How long. For as long as your booking lasts and then for as long as the law requires: guest registration data, three years; billing data, the periods set by tax law.

Your rights. You can request access, rectification, erasure, objection, restriction or portability by emailing info@noucabanyal.es or calling +34 671 44 92 74. If you think we are not handling your data properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Cookies. This website uses no advertising or analytics cookies. It only stores your chosen language in your browser, and the location map is loaded from OpenStreetMap. We also count visits with Cloudflare Web Analytics, which uses no cookies and stores no data that identifies you: only aggregate figures (pages viewed, country, device type). Payment takes place on Stripe’s secure page, which has its own policy.

7. Photo credits

Some photos of the neighbourhood and the beach shown on this site are not our own: they come from Wikimedia Commons and are published under a Creative Commons licence. They are shown in an adapted version (cropped or resized) for use on this website, with the following attribution: